Your Pfotenportal, Orders, Adjusting Your Meal Plan

You can make these changes yourself in your Pfotenportal In your Pfotenportal, you can flexibly adjust your orders, deliveries and settings at any time. Pause m

Your dog's diet is as individual as he is. That's why we don't rely on standard solutions, but on a tailor-made recipe that is precisely matched to your four-le

You can easily change your payment method via your customer portal (Pfotenportal) . The following payment methods are available to you: credit card (Visa, Maste

Log in to your customer portal (Pfotenportal) . Click on the menu item " Orders" , and you will see exactly how many packs of each weight you will receive.

Since every food blend is individually tailored to your dog's needs, there is no fixed standard price. The price depends entirely on the recipe and the portion

You can see the optimal daily food amount in the configurator on the results page . After you have entered all the details about your dog and your email address

If you have several dogs with HelloBello or manage different meal plans, you can easily switch back and forth between the profiles to make adjustments for each

How to get to the shop: You can easily add all of our additional products to your order via your personal customer account: Log in: Log in to your Pfotenportal

In your customer portal, go to Orders > Previous orders . There you can easily expand the order you want and download your invoice directly. Alternatively, you

Since our food is not mass-produced, there is no "one-size-fits-all price". The price for HelloBello is tailored individually to your dog's needs. How much you

You can switch your meal plan to the half-board at any time in your customer portal (Pfotenportal). Please follow these steps: Log in to your customer portal (P

You can switch your meal plan to full board at any time in your Pfotenportal. Please follow these steps: Log in to your customer portal (Pfotenportal) Please cl

Would you like to adjust your furry friend's recipes, varieties or weight? You can easily do this yourself in your customer portal (Pfotenportal): Log in: Sign

You can change your delivery cycle at any time in your customer account (Pfotenportal) . Please follow these steps: 1. Log in to your customer portal ( Pfotenpo

You can see your active subscription in your customer portal ( Pfotenportal ) . There you can cancel and reactivate your subscription(s) flexibly. You can easil

You can easily change your delivery address in your customer portal (Pfotenportal). To do so, please follow these steps: Log in to your customer portal (Pfotenp

You can easily reactivate your meal plan in your customer portal (Pfotenportal) . To do so, log in to your customer portal (Pfotenportal) . You'll see the optio

You can pause your meal plan at any time for 2, 4 or 8 weeks. To do so, please follow these steps: Log in to your customer account (Pfotenportal) . Click on Ord

You can add or remove recipes (i.e. varieties) in your Pfotenportal at any time. To do so, please follow these steps: Log in to your customer account (Pfotenpor

You can easily skip the next order date of your meal plan in your customer portal ( Pfotenportal ) or choose a specific order date. 💡 The order date is not the

You can easily move the next order date of your order in your customer portal ( Pfotenportal ) (move it forward, i.e. trigger it immediately, or push it back).

So that you can focus fully on your dog's nutrition, we make payment as simple and secure as possible. You can choose from a range of modern payment methods. Ou

The reason HelloBello works as a meal plan is that we produce fresh, individual food every week . The meal plan system is what has made it possible for us to ma

You can view the delivery date of your current order in your customer portal (Pfotenportal). Log in to your customer portal (Pfotenportal) In your Pfotenportal,

At HelloBello you are not just a customer, but part of a community that loves a healthy life for dogs. And because we like to spoil our pack members, you can re

Sometimes things don't go as planned. Here you'll find the main options – and when we step in. Replacement delivery for shipping problems If your parcel arrives

Collecting paw points: how HelloBello rewards your loyalty 🐾 At HelloBello, your fresh food meal plan now fills not only your dog's bowl, but also your persona

How can I log in/sign in to my Pfotenportal (customer portal): There are 2 ways to get to the login page: a) via this link: https://pfotenportal.hellobello.at b

To apply your desired discount code to your next order, please click in your customer account (Pfotenportal) Go to "Overview" , then enter the discount code and

Would you like to change or update your payment method in your Pfotenportal, but it aborts with an error message? In most cases, this is caused by a security fe

With HelloBello, you have complete freedom: you can choose a single flavor or combine different recipes in one package. We adapt entirely to your dog's preferen

You can cancel your subscription yourself at any time in your customer portal ( Pfotenportal ). Tip: Alternatively, you can also pause your subscription or move

Refer friends and get discounts Give your friends 50% off their first HelloBello fresh food delivery, when they order via your personal invitation link, and you

Every dog is an individual and has its own unique metabolism. Although our veterinarians calculate the rations precisely, in rare cases your dog may need a bit

We will notify you by email 3 days before your next order is triggered. You can change or cancel your order until Sunday evening at the latest in the week in wh