How can I adjust or cancel my meal plan subscription?

Q: How can I adjust or cancel my meal plan subscription?

You can see your active subscription in your customer portal ( Pfotenportal ) . There you can cancel and reactivate your subscription(s) flexibly. You can easily do this yourself: 1. Log in: Log in to the customer portal here with your email address. 2. Click the link: Within a few seconds you will receive a login link by email, which takes you directly to your portal. Adjust or cancel your subscription: To do this, go to the menu item "Orders": At the very bottom you will find the option "MANAGE SUBSCRIPTION" TIP: Did you know that instead of cancelling your subscription orders, you can also simply pause them with one click under ACTIONS? Tip: You can also do this in our app - download it from the App Store or on Google Play .

Question

Accepted Answer

You can see your active subscription in your customer portal (Pfotenportal). There you can cancel and reactivate your subscription(s) flexibly.

You can easily do this yourself:

1. Log in: Log in to the customer portal here with your email address.

2. Click the link: Within a few seconds you will receive a login link by email, which takes you directly to your portal.

Adjust or cancel your subscription:

To do this, go to the menu item "Orders":

At the very bottom you will find the option "MANAGE SUBSCRIPTION"

TIP: Did you know that instead of cancelling your subscription orders, you can also simply pause them with one click under ACTIONS?

Tip: You can also do this in our app - download it from the App Store or on Google Play.