Cancel an order that has already been triggered

We will notify you by email 3 days before your next order is triggered. 

You can change or cancel your order until Sunday evening at the latest in the week in which your order is triggered. Example: If your order was triggered on Wednesday, for instance, you can still change or cancel it until Sunday evening of the same week. Please contact our customer support directly to change or cancel an order that has already been triggered.

Since we cook the food fresh and individually every week, we kindly ask for your understanding that we can no longer take changes and cancellations into account after that.

If you have any questions, please feel free to contact our customer support.