Paw points - your personal credit

Collecting paw points: how HelloBello rewards your loyalty 🐾

At HelloBello, your fresh food meal plan now fills not only your dog's bowl, but also your personal points account! With our reward system, the paw points, we thank you for your loyalty and give you exclusive benefits.

Collecting points completely effortlessly

The best part: you collect your points automatically with every order. You don't need to do anything, your credit grows on its own with every delivery.

Your benefit: for every €25 of order value, you receive €1 credited in the form of paw points.

In addition to these points, as a loyal customer you of course continue to benefit from our ongoing discounts on your food meal plan, so your dog's healthy nutrition stays affordable in the long run.

Your extra credit for the paw shop

Your collected paw points are your personal budget for special highlights. You can redeem them very flexibly in our shop in the Pfotenportal.

Whether high-quality supplements for vitality, practical accessories or tasty snacks, use your credit to give your furry friend some extra joy!

Please note: while your meal plan discounts directly lower the price of your food, paw points are your special bonus, which you can only redeem in the shop for great extras (they are not directly offset against your ongoing meal plan).

How to redeem your paw points in the customer portal (Pfotenportal): 

Keep an eye on your points balance

In your overview in the Pfotenportal, you can see your available credit at any time. That way you always know exactly how close you are to your next free extra.

You can redeem your paw points directly when "adding on" products in the shop:

Have fun collecting, redeeming and spoiling your four-legged friend!