Where can I find the shipment tracking?

As soon as your order has been packed and is ready for dispatch, you will receive an email with the subject "📦 Your order for your furry friend has been packed" – including a tracking link. (Didn't get an email? Please also check your spam folder).

You can also check the current status at any time in your Pfotenportal under "Orders":

If you have any questions, our customer support team is happy to help.